ABOUT US and THIS NOTICE
This Privacy Notice is provided by TERRA STRATEGIC LIMITED [THE COMPANY] (” or “we” or “us”) registered in England and Wales under company number 09387824 with its registered office at 2 The Courtyard, 707 Warwick Road, Solihull, West Midlands, England. B91 3DA – who is a ‘controller’ for the purposes of the General Data Protection Regulation (EU) 2016/679. This Privacy Notice applies to everyone who uses our website at [www.terrastrategic.co.uk] or buys a property from us.
We take your privacy very seriously. We ask that you read this Privacy Notice carefully as it contains important information about our processing and your rights.
How to contact us
If you need to contact us about this Privacy Notice, use the details below
Changes to this Privacy Notice
The Privacy Notice will be provided to you when you receive your contract with [THE COMPANY] [and the latest version can always be found at [terrastrategic.co.uk] [please contact the HR team or the Privacy Manager for a copy.]
We may change this Privacy Notice from time to time. We will alert you [by email and/or by posting a notice on our website] when changes are made.
USEFUL WORDS AND PHRASES
Please familiarise yourself with the following words and phrases (used in bold) as they have particular meanings in the Data Protection Laws and are used throughout this Privacy Notice:
|controller||This means any person who determines the purposes for which, and the manner in which, any personal data is processed.|
|criminal offence data||This means any information relating to criminal convictions and offences committed or allegedly committed.|
|Data Protection Laws||This means the laws which govern the handling of personal data. This includes the General Data Protection Regulation (EU) 2016/679 and any other national laws implementing that Regulation or related to data protection.|
|data subject||The person to whom the personal data relates.|
|ICO||This means the UK Information Commissioner’s Office which is responsible for implementing, overseeing and enforcing the Data Protection Laws.|
|personal data||This means any information from which a living individual can be identified.This will include information such as telephone numbers, names, addresses, e-mail addresses, photographs and voice recordings. It will also include expressions of opinion and indications of intentions about data subjects (and their own expressions of opinion/intentions).It will also cover information which on its own does not identify someone, but which would identify them if put together with other information which we have or are likely to have in the future.|
|processing||This covers virtually anything anyone can do with personal data, including:· obtaining, recording, retrieving, consulting or holding it;· organising, adapting or altering it;· disclosing, disseminating or otherwise making it available; and
· aligning, blocking, erasing or destroying it.
|processor||This means any person who processes the personal data on behalf of the controller.|
|special categories of data||This means any information relating to:· racial or ethnic origin;· political opinions;· religious beliefs or beliefs of a similar nature;
· trade union membership;
· physical or mental health or condition;
· sexual life; or
· genetic data or biometric data for the purpose of uniquely identifying you.
WHAT PERSONAL DATA DO WE COLLECT?
The information provided by you, the information we collect and the information we receive from third parties will be combined and used for the purposes set out below.
We will process information relating to you, any individuals purchasing a property jointly with you and sometimes people living with you.
If you provide to us any personal data relating to a third-party individual, usually a joint buyer or person living with you, you confirm and agree that you told that individual that you will provide their personal data to us for us to process in accordance with this Policy.
We collect the following information from you:
WHY DO WE PROCESS YOUR PERSONAL DATA?
We use your personal data for the following purposes listed in this section. We are allowed to do so based on the legal grounds set out in the right-hand column and explained further in the next paragraph.
|USE OF INFORMATION||Legal ground for processing|
|administer your account(s) with us and manage our relationship with you;||Contract|
|process applications submitted by you;||Legitimate interest to prepare for sale of the property / Contract|
|send you information about our products and services;||Legitimate interest to market to potential buyers|
|notify you about changes to our service;||Legal obligation|
|verify your identity;||Legal obligation / Consent / Contract|
|process and manage the sale and/or purchase of properties;||Legitimate interest to prepare for sale of the property / contract|
|notify utility suppliers and local authorities about purchases and sales of a property;||Contract|
|market properties and associated property options;||Legitimate interest to market to potential buyers / land owners|
|run and manage competitions and promotions||Legitimate interest to market to potential buyers / land owners|
|carry out marketing analysis and make general improvements to the website and/or our services;||Legitimate interest to market to potential buyers / land owners|
|measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;||Legitimate interest to market to potential buyers|
|obtain your views or comments on the services we provide;||Legitimate interest|
|send you information we think you might find useful or which you have requested from us, including information about our products and services or those of carefully selected third parties provided you have indicated that you are happy to be contacted for these purposes.||Legitimate interest|
HOW IS PROCESSING YOUR PERSONAL DATA LAWFUL?
We are allowed to process your personal data for the following reasons and on the following legal bases:
We are permitted to process your personal data if it is based on our ‘legitimate interests’ i.e. we have good, sensible, practical reasons for processing your personal data which is in the interests of [THE COMPANY]. To do so, we have considered the impact on your interests and rights and have placed appropriate safeguards to ensure that the intrusion on your privacy is reduced as much as possible. The table below explains the personal data processed on this basis.
You can object to processing that we carry out on the grounds of legitimate interests. See the section headed “Your Rights” to find out how.
It is necessary for our performance of the contract you have agreed to enter with us. If you do not provide your personal data to us, we will not be able to carry out our obligations under the terms of your contract.
We are subject to legal obligations to process your personal data for the purposes of complying with applicable regulatory, accounting and financial rules, health and safety and to make mandatory disclosures to government bodies and law enforcements.
Sometimes we want to use your personal data in a way that is entirely optional for you. On these occasions, we will ask for your consent to use your information. You can withdraw this consent at any time.
We need to process your personal data if, we are required to process your personal data to defend or establish a legal claim.
WHO WILL HAVE ACCESS TO YOUR PERSONAL DATA?
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries as defined through Companies House (Registration numbers):
We have listed below some of our key service providers that act as our processors who will have access to your personal data. If you would like to know the names of our other service providers, please contact us using the details at the start of this Privacy Notice.
We may share your information with selected third parties:
How we keep your personal data secure
We strive to implement appropriate technical and organisational measures in order to protect your personal data against accidental or unlawful destruction, accidental loss or alteration, unauthorised disclosure or access and any other unlawful forms of processing. We aim to ensure that the level of security and the measures adopted to protect your personal data are appropriate for the risks presented by the nature and use of your personal data. We follow recognised industry practices for protecting our IT environment and physical facilities.
WHEN WILL WE DELETE YOUR DATA?
The following categories of personal data and special categories of data will be kept for the following periods.
|Personal data/Special categories of data||Retention period|
|Personal data, such as:Marketing data / data from terrastrategic.co.uk
|For the duration of the development or otherwise notified by the individual|
As a data subject, you have the following rights under the Data Protection Laws:
These rights are explained in more detail below. If you want to exercise any of your rights, please contact us (please see “How to contact us”).
We will respond to any rights that you exercise within a month of receiving your request, unless the request is particularly complex, in which case we will respond within three months.
Please be aware that there are exceptions and exemptions that apply to some of the rights which we will apply in accordance with the Data Protection Laws.
You may object to us processing your personal data where we rely on a legitimate interest as our legal grounds for processing.
If you object to us processing your personal data, we must demonstrate compelling grounds for continuing to do so. We believe we have demonstrated compelling grounds in the section headed “How is processing your personal data lawful“.
You may ask to see what personal data we hold about you and be provided with:
To help us find the information easily, please provide us as much information as possible about the type of information you would like to see.
You can require us to correct any mistakes in your information which we hold. If you would like to do this, please let us know what information is incorrect and what it should be replaced with.
You may request that we stop processing your personal data temporarily if:
You may ask for an electronic copy of your personal data which we hold electronically and which we process when we have entered into a contract with you. You can also ask us to provide this directly to another party.
You may withdraw any consent that you have given us to process your personal data at any time. This means that we will not be able to carry out any processing which required use of that personal data.
You can ask us to erase your personal data where:
You have the right to have any decision that has been made by automated means and which has a significant effect on you reviewed by a member of staff and we will consider any objections you have to the decision that was reached.
What will happen if your rights are breached?
You may be entitled to compensation for damage caused by contravention of the Data Protection Laws.
Complaints to the regulator
It is important that you ensure you have read this Privacy Notice – and if you do not think that we have processed your data in accordance with this notice – you should let us know as soon as possible. You may also complain to the ICO. Information about how to do this is available on his website at www.ico.org.uk.